FAQ

Straight answers

The custom order system is built around clarity: no payment at request time, final proof before production, and one project record from idea to pickup or delivery.

Ordering

Artwork & Proofs

Timing & Reorders

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Straight answers

Ordering

Do I need to know what garment or print method I want?

What happens after I submit a request?

Do I pay when I submit my request?

Is there a minimum quantity?

Artwork & Proofs

What artwork files can I send?

Do I need permission to use my artwork?

Will I see the design before it's printed?

Can I request proof changes?

Timing & Reorders

How fast can you turn an order around?

Can I save and finish later?

Can I reorder the same thing later?

Are uploaded files private?